According to the September report of ©2020 Opensignal, Limited – the worldwide telecom research firm, Airtel may be a leader in its segment.
Airtel remains the operator to hammer in India for the second year during a row, consistent with the September report of ©2020 Opensignal, Limited – the worldwide telecom research firm.
Airtel topped the chart in four categories – Video Experience, Games Experience, Voice App Experience and Download Speed Experience. The report analysed networks of 4 major operators in India – Airtel, BSNL, Reliance Jio and Vi (recently merged Vodafone and Idea) across 49 of the country’s largest cities, over a period of 90 days.
The first-ever Games Experience assessment by OpenSignal to work out the impact of cellular networks on real-time multiplayer games was won by Airtel, which registered a score of 55.6 out of 100. It also retained the highest spot in Download Speed Experience for the sixth consecutive time, with a score of 10.4 Mbps.
Airtel also won the Video Experience award for the fourth time during a row and was the sole Indian operator within the Good Video Experience (55-65) category. It measured 3.4 points (6.3 percent) before its second-place competitor because it increased its lead by one point since the last report. This was despite the unique challenges faced in 2020 thanks to the coronavirus pandemic and its impact on user behaviour.
In the Voice App Experience category, Airtel took the lead for the second consecutive report, scoring 75.5 out of 100, and maintaining its lead of 1.1 points (1.4 percent). For this, OpenSignal measured voice quality for over-the-top (OTT) services, like WhatsApp, Skype and Facebook Messenger, supported certain technical parameters and perceived call quality.
Airtel dominated at the regional level, as well, recording fast loading times while streaming videos online on smartphones. consistent with the report, Airtel users witnessed an honest Video Experience in 31 cities and a superior-excellent — video experience in seven cities, including Tier 2 cities like Coimbatore (65.9), Vadodara (66.6) and Dhanbad (66.8)
The streak continued within the regional Games Experience, with Airtel making a clean sweep in 22 cities. Notably, it also won the bulk of the regional Voice App Experience awards, with only Airtel users in Ahmedabad and Vadodara reporting an honest Voice App Experience, on the average.
As for 4G availability, users on the Airtel network were ready to connect quite 95% of the time in 42 cities, on the average, as per the report. This only strengthens Airtel’s position because of the most reliable telecom operator in India.
OpenSignal, an independent global standard, scientifically analyses network measurements on billions of mobile devices to know real-time user experience. along side measuring mobile networks around the world, OpenSignal takes into consideration a variety of metrics, and not just basic upload and download speed measurements like other measurement companies. Additionally, it uses a network of CDNs (content delivery networks) to gather data to make sure it gets the foremost accurate findings supported customer experience.
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